Margaret Nassali Director Business Development
Margaret is an accomplished business leader with over two decades of experience in banking, financial services, and strategic business development. She currently serves as Business Development Director at Forvis Mazars BRJ, where she spearheads initiatives in business development, marketing and communication, client experience, and corporate strategy. Her role focuses on driving growth, enhancing client relationships, and positioning the firm as a trusted advisor in a competitive market.
Her career journey reflects a consistent track record of leadership and innovation. Prior to her current role, she held senior positions in leading financial institutions, including Cash Sales Manager, Transaction Banking at Absa Bank Uganda, where she managed corporate and investment banking portfolios, developed cash business strategies, and delivered exceptional client experiences. Her efforts in new business acquisition, portfolio profitability, and customer retention significantly strengthened Absa’s transaction banking segment.
Earlier, as Head of Transaction Banking at Bank of Africa Uganda, Margaret oversaw Transaction Banking, Bancassurance, and Custody services, driving strategic growth and operational excellence across 34 branches. She successfully implemented process improvements, developed standard operating procedures, and built high-performing teams, contributing to liability growth and income diversification. Her leadership extended to service excellence, where she established a 24/7 contact center, implemented customer service charters, and managed a team of 74 service staff to optimize client satisfaction.
She began her career at Stanbic Bank Uganda, progressing through roles in personal banking, relationship management, and branch leadership. Her early experience in managing high-value portfolios, compliance, and foreign exchange operations laid a strong foundation for her expertise in financial services.
Education & Professional Development
- MA in Social Sector Planning and Management, Makerere University
- BA in Social Sciences (Sociology), Makerere University
- Diploma in Marketing, Chartered Institute of Marketing (UK)
- Leadership Training, Harvard Mentor Programme, Harvard Business School
- Multiple certifications in Risk Management, Credit Analysis, Relationship Management, and Service Excellence from leading institutions.
Core Strengths
- Strategic Leadership: Proven ability to develop and execute business strategies that drive growth and profitability.
- Client-Centric Approach: Expertise in enhancing customer experience and loyalty through innovative solutions and service excellence.
- Business Development & Marketing: Skilled in identifying new opportunities, building strong client relationships, and positioning brands for success.
- Operational Excellence: Strong background in process improvement, compliance, and risk management.