Impact and transparency report 2024/2025
Helping you prepare for what’s next.
A word from our CEO
Pascal Jauffret
Chief Executive Officer
Built to serve you
Our international model gives clients access to consistent, coordinated delivery across borders, underpinned by common standards, shared tools and a culture of collaboration. It enables us to invest meaningfully in innovation, talent and quality – ensuring that wherever clients work with us, they experience the same depth of expertise and uncompromising service.
Sustainability at the top of our agenda
Across our international partnership, sustainability is central to how we operate. Our ESG approach combines science-based climate action, people-centred policies, support for local communities and responsible governance, strengthening resilience and helping us put sustainability at the heart of our business. We also help clients navigate their sustainability journeys by anticipating regulation, meeting stakeholder expectations and building long-term value.
Rooted in SBTi validated targets, transparent reporting and practical measures across 100+ countries, our approach shows the importance we place on embedding sustainability in our own organisation and in the way we support clients. See our ESG progress at a glance below.
We continued to advance our quality and risk management agenda across all the markets where we operate, reinforcing the systems, controls and behaviours that support consistent, high-quality delivery worldwide for both audit & assurance and non-assurance services.
• 100% participation in our global independence checking processes ensuring our engagements are free of conflicts of interest.
• 60+ digital platforms supporting quality and mitigating risk from client acceptance to delivery and documentation.
• Over 3,500 responses to our client feedback survey, providing invaluable insight to help us refine our approach and ensure continuous improvement.
• 74.5 annual training hours per auditor on average, supporting technical excellence and future‑ready skills.
Solid revenue growth maintained
fee income
year-on-year growth

