Complaints procedure
Follow up on reports received
By simply completing the form linked at the bottom of the page, an alert will be triggered to the Group’s secure complaints mailbox and the concern will be treated in accordance with the Group’s procedure.
Most complaints will be referred to local management for resolution in accordance with local complaints processes. However, if the Group has independence concerns about the country or the complaint involves Forvis Mazars Partners, employees or processes which affect more than one country, Group may follow up directly.
Record Keeping
A central record of all complaints will be held by the Forvis Mazars Group Whistleblowing Manager, with access shared with the Chief Quality and Risk Officer, who will produce thematic reports to the Group’s governance bodies on a periodic basis.
Individual cases will be treated confidentially with information only shared on a need to know basis.
Any personal data provided shall be processed and stored securely in accordance with local data protection and data retention laws and regulations.
Please note that the form can be completed anonymously, but if no contact information is provided, we will not be able to follow up with you on the matter raised.