KPI & competency model development

Clear expectations, measurable outcomes and a shared language for performance across every role and level.

We support the definition and implementation of KPIs, delivering full KPI catalogues tailored to specific roles, functions and strategic goals. Alongside this, we develop competency models and evaluation matrices that provide a behavioural and skills-based foundation for performance conversations. 

Together, these tools ensure that what's expected is clear, measurable and consistently understood - from leadership to individual contributors.

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