Director of Operations and Transformation - The Housing Agency

The organisation

The Housing Agency is a national government body at the heart of Ireland’s housing system. Working closely with the Department of Housing, Local Government and Heritage, local authorities, Approved Housing Bodies (AHBs), industry partners and other stakeholders, the Agency plays a critical role in delivering housing and housing services. Through strong partnerships and deep sector expertise, it provides support and resources needed to deliver high-quality homes and create thriving, vibrant communities.is a national government body at the heart of Ireland’s housing system. Working closely with the Department of Housing, Local Government and Heritage, local authorities, Approved Housing Bodies (AHBs), industry partners and other stakeholders, the Agency plays a critical role in delivering housing and housing services. Through strong partnerships and deep sector expertise, it provides support and resources needed to deliver high-quality homes and create thriving, vibrant communities.

The role

Housing is one of Ireland’s defining public challenges and The Housing Agency’s purpose is to accelerate housing supply, in partnership with key stakeholders, by providing expertise, support and resources to deliver high‑quality homes in vibrant communities. To deliver on that purpose at pace and at scale, the Agency has embarked on a programme of transformation and change.

Reporting to the Chief Executive Officer, a member of the Senior Management Team, and leading the Organisation’s transformation programme, the Director of Operations & Transformation is an influential new role which has been created at a pivotal time in the Agency’s evolution.

The Director of Operations & Transformation will lead a new Directorate incorporating a range of internal operational functions together with a multi-annual programme of change and transformation across the Agency.

This is a role for a leader who can combine purpose, governance and delivery:

• Purpose: You are motivated by measurable public impact enabling better housing outcomes through stronger organisational capability.
• Governance: You understand the disciplines and controls required in a public sector (or similarly regulated) environment.
• Delivery: You bring modern transformation leadership connecting strategy to execution through portfolios, programmes, process and digital enablement.

Key functional responsibilities include: transformation, operating model, digital enablement, business analysis, business process improvement, new project incubation, PMO, onboarding and internal enablement, and business services (people and culture, procurement, ICT, data, internal communication).

The role will also support the Agency’s commitment to cross-functional collaboration, people development and effective performance management.

This is a rare chance to lead transformation where it matters.

The person

The successful candidate must have a strong track record in operating at a senior level, in organisational transformation and change and business operations/corporate services in a complex environment. They will bring a proven ability to lead and deliver large transformation programmes, redesign operating models, digitise services, improve processes and strengthen business service delivery. The successful candidate will be highly skilled in leading multidisciplinary teams, influencing and building organisational capability.

Further information

For further information, please see the detailed candidate information booklet below. All enquiries should be directed to the Executive Recruitment Team by email to execrecruit@mazars.ie or by telephone on +353 1 449 4400.

Application

Applications are to be submitted via the online portal available here (filter results by ‘Executive Search’ category”) and must include:

1. A cover letter (max. two A4 pages) outlining why you wish to be considered for the role and where you believe your skills and experience meet the requirements of the role.
2. A comprehensive CV clearly showing your relevant achievements and experience in your career to date.
3. A fully completed Key Achievements Form
   • This document is available to download below, or via email at execrecruit@mazars.ie

Forvis Mazars will be managing all aspects of this recruitment project on behalf of the Housing Agency. No enquiries or canvassing should be made directly to the Housing Agency.

Deadline for applications: 12 noon, Monday, 22^nd June 2026.

The Housing Agency is an equal opportunities employer with a strong commitment to equality, diversity and inclusion at all levels of the organisation.